Legal

Terms and Conditions

Last updated: June 25, 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the Synthetix AI website and application (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use. We are not liable for any loss arising from unauthorized account access.

4. Subscriptions and Payments

The Service offers paid subscription plans. By subscribing, you agree to the following:

  • Payments are processed securely through PayPal to our account at matej.granulic@gmail.com.
  • Subscriptions are billed in advance on a recurring basis (daily or monthly, depending on your plan).
  • You authorize PayPal to charge your selected payment method until you cancel.
  • You may cancel your subscription at any time through your PayPal account. Cancellation takes effect at the end of the current billing period.
  • Prices may change with reasonable notice. Existing subscriptions are not affected until renewal.

5. Refund Policy

We offer a 14-day money-back guarantee on your first subscription payment. To request a refund, contact us at matej.granulic@gmail.com within 14 days of your initial purchase. Refunds are processed through PayPal. Subsequent recurring charges are non-refundable, but you may cancel at any time to avoid future charges.

6. AI-Generated Content

The Service uses artificial intelligence to generate responses, reports, and files. AI-generated content may be inaccurate, incomplete, or unsuitable for your needs. You are solely responsible for reviewing and verifying all AI-generated output before relying on it. We are not liable for any damages arising from the use of AI-generated content.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful, harmful, or fraudulent purpose.
  • Generate content that is illegal, defamatory, harassing, or infringes on others' rights.
  • Attempt to disrupt, overload, or gain unauthorized access to the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Share your account credentials or resell access without authorization.

8. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by Synthetix AI and protected by intellectual property laws. Content you generate through the Service remains yours. You grant us a limited license to process your content to provide the Service.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy and Cookies Policy. By using the Service, you consent to the data practices described in those policies.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time without liability. We are not responsible for outages caused by third-party providers (e.g., PayPal, AI providers, hosting).

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be error-free, secure, or available at all times.

12. Limitation of Liability

To the maximum extent permitted by law, Synthetix AI and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold Synthetix AI harmless from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

14. Governing Law

These Terms are governed by the laws of the Republic of Croatia. Any disputes shall be resolved in the courts of Croatia, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance.

16. Contact Us

If you have questions about these Terms, contact us at: matej.granulic@gmail.com